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Frequently Asked Questions

 

What is your shipping Policy?

I generally ship Originals USPS or UPS from Excelsior Springs, MO within 3 days of purchase. Originals that are still wet will need to dry before I ship. If that is the case, I'll send you a message letting you know the alternative date. I love when a painting sells before its dry!

Paper Prints will ship UPS GROUND for $13.95 (same for muliple items, so stock up!) directly from my printer in Austin, TX. You can choose at checkout if you need 2-Day Air for an extra charge. Prints will generally ship within 3-5 days from purchase. 

Canvas prints will depend on size. Choose UPS Ground for the best price!

What is your Policy on Returns/Exchanges/Refunds? 

I have a 100% guarentee so if your art doesn't sing on your walls, contact me. You have 3 days to schedule a return and once I recieve the painting in good condition, I will refund your purchase price, minus shipping. 

How can I keep up with your new work?

The best way to be in the know is to either follow me on Instagram or subscribe to my blog. My newletter is also a plus as I will announce when a new painting is released for prints also!

Can I visit your studio outside of Excelsior Springs, MO?

By appointment only. Please email me when you will be in town and I'll see if I can set up a visit!

I am also a partner at the Bohemian Sage Gallery at 206 Marietta St in downtown Excelsior Springs, MO and  have originals at The Farm House at 449 S Thompson St.

For interviews and collaborations, please reach out: kellyberkeyart@gmail.com

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

100% money back guarantee! If your art does not sing on your walls, email me within 3 business days to discuss options. If returning, once I receive the artwork in good condition, I will refund you the cost of the item plus shipping. Return shipping is buyers responsibility.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

For originals I use only professional grade substrates and paints. Your artwork with last many lifetimes!

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